Frequently Asked Questions
Find answers to common questions about Eshopify India, orders, payments, shipping, returns, products and more.
General
Eshopify India is an online shopping platform operated by VD Enterprises, offering a wide range of products at competitive prices.
Eshopify India is based in Navsari, Gujarat, India.
Yes. Eshopify India provides delivery services across eligible locations in India.
You can contact our customer support team by phone or email.
Phone: +91 90331 84284
Email: indiaeshopify@gmail.com
Orders
Select your desired product, add it to your cart, proceed to checkout and complete the payment or COD process where available.
Order modifications may not be possible once processing has started. Contact customer support as soon as possible.
You can check your order status using the order information provided after purchase or contact customer support.
Your order is reviewed, processed and prepared for dispatch. Tracking information may be provided once the order is shipped.
Payments
Available payment methods may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Mobile Wallets
- Cash on Delivery on selected products and locations
Eshopify India does not store customers' card numbers. Payments are processed through available payment gateways.
A payment may fail because of bank restrictions, insufficient funds, incorrect payment information, gateway issues or connectivity problems.
Shipping & Delivery
Eshopify India currently provides shipping within India to eligible serviceable locations.
Orders are generally processed within 1–2 business days.
Delivery time depends on your location, courier service and product availability.
Yes. Delays may occur because of weather, logistics, courier operations, holidays, remote locations or circumstances beyond our control.
Contact customer support immediately if you need to change your delivery address. Changes may not be possible after dispatch.
Returns & Refunds
Returns are accepted only in eligible cases such as:
- Damaged products
- Defective products
- Wrong products received
- Missing items
Contact customer support as soon as possible and provide the required order details and supporting photographs or videos where requested.
Approved refunds are processed according to the applicable payment method and processing timelines.
Returns are subject to the applicable Return & Refund Policy. Change-of-mind returns may not be accepted.
Bulk Orders
Yes. Bulk purchasing may be available for selected products. Contact our team for bulk order requirements and pricing.
Contact Eshopify India with the product name, quantity required and delivery location.
Affiliate & Influencer Collaboration
Eshopify India may offer affiliate opportunities to eligible creators, publishers and partners.
Instagram creators, YouTubers, bloggers and other eligible content creators may apply for collaboration opportunities.
Contact Eshopify India with your creator profile, social media details and relevant collaboration information.
Account
Account requirements may depend on the checkout process available on the website.
Use the password recovery option available on the website or contact customer support for assistance.
Products
Product availability can change based on stock and supplier availability.
Yes. Product prices and offers may change from time to time.
Product images are provided for reference. Minor differences in colour, appearance or packaging may occur.
Cancellation
Customers may request cancellation before the order is dispatched. Cancellation may not be possible after dispatch.
Contact customer support with your order details as soon as possible.
Customer Support
Monday to Saturday: 10:00 AM to 6:00 PM IST.
Phone: +91 90331 84284
Email: indiaeshopify@gmail.com
Policies
The website contains applicable policies including Privacy, Shipping & Delivery, Return & Refund, Payment and Cancellation Policies.
Policies may be updated from time to time. Updated policies will be published on the website with the applicable effective date.