Terms & Conditions

Effective Date: 31 July 2026

1. Introduction

Welcome to Eshopify India (“Website”, “Platform”, “we”, “our”, or “us”), operated by VD Enterprises.

These Terms & Conditions (“Terms”) govern your access to and use of www.eshopifyindia.com, including browsing the website, creating an account, purchasing products, and using any services offered through the website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, Cancellation Policy, and any other policies published on our website.

If you do not agree with these Terms, you should not use this website.

2. Eligibility

To use this website, you must:

  • Be at least 18 years of age, or use the website under the supervision of a parent or legal guardian where permitted by applicable law.

  • Provide accurate, complete, and current information when placing orders or creating an account.

  • Have the legal capacity to enter into a binding contract under applicable Indian law.

3. User Account

You may create an account to access certain features of our website.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Preventing unauthorized access to your account.

  • Ensuring that all information provided is accurate and up to date.

  • All activities conducted through your account.

Eshopify India reserves the right to suspend or terminate accounts that contain false information, are involved in fraudulent activities, or violate these Terms.

4. Products and Pricing

We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability, and images displayed on our website are accurate.

However:

  • Product colours may vary slightly due to screen settings, device displays, or lighting conditions.

  • Product packaging may change without prior notice.

  • Product availability is subject to stock.

  • Minor typographical, technical, or pricing errors may occasionally occur.

We reserve the right to correct pricing, product information, descriptions, or other errors at any time.

If an obvious pricing or product information error affects an order, we may contact the customer before proceeding or cancel the affected order where appropriate. Any applicable refund will be processed in accordance with our policies and applicable law.

5. Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

An order is considered accepted only after the applicable verification process has been completed and the order has been confirmed for processing or dispatch.

Eshopify India reserves the right to cancel or reject an order for reasons including, but not limited to:

  • Incorrect pricing

  • Product unavailability

  • Suspected fraud

  • Payment verification failure

  • Incomplete or inaccurate customer information

  • Delivery restrictions

  • Technical or system errors

If an order is cancelled before dispatch after payment has been received, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

6. Payment

Payments may be processed through secure third-party payment gateways.

Available payment methods may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery, where available

Payment options may vary depending on the customer’s location, order, product, and availability of the relevant payment service.

Eshopify India does not store complete card details, UPI PINs, CVVs, or internet banking credentials on its servers.

7. Shipping and Delivery

Orders are delivered through our authorized courier and logistics partners.

Delivery timelines provided on our website are estimates and may vary due to circumstances including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Incorrect customer information

  • Transportation disruptions

  • Force majeure events

For complete information regarding processing, dispatch, delivery, tracking, and shipping charges, please refer to our Shipping & Delivery Policy.

8. Returns, Refunds and Replacements

Returns, replacements, and refunds are available only for eligible products and circumstances described in our Return & Refund Policy.

Eligible claims generally include:

  • Damaged products

  • Defective or non-functional products

  • Incorrect products

  • Missing items

Customers must report eligible issues within 24 hours of delivery and provide the required supporting evidence, including an unboxing video and photographs where applicable.

Requests that do not meet the requirements of our Return & Refund Policy may be declined, subject to applicable consumer protection laws.

9. Cancellation

Orders may generally be cancelled only before dispatch, subject to our Cancellation Policy.

Once an order has been dispatched, cancellation requests generally cannot be accepted.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text

  • Icons

  • Layout

  • Software

  • Videos

  • Promotional materials

is owned by, licensed to, or used with permission by Eshopify India or the respective rights holders and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, transmitted, or commercially exploited without prior written permission, except where permitted by applicable law.

11. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes.

  • Attempt to hack, disrupt, damage, or interfere with website operations.

  • Upload malicious software, viruses, or harmful code.

  • Misrepresent their identity or affiliation.

  • Engage in fraudulent transactions.

  • Copy, scrape, reproduce, or commercially exploit website content without permission.

  • Infringe the intellectual property rights of Eshopify India or third parties.

  • Misuse promotional offers, coupons, discounts, or referral programs.

  • Attempt to gain unauthorized access to customer accounts, systems, or website functionality.

Violation of these Terms may result in suspension or termination of access and may result in legal action where appropriate.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Eshopify India, VD Enterprises, and their respective owners, employees, service providers, partners, and affiliates shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any statutory rights or remedies available to consumers under applicable Indian consumer protection laws.

13. Third-Party Links and Services

Our website may contain links to third-party websites, applications, payment services, or other services for your convenience.

Eshopify India does not control and is not responsible for the content, products, services, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

15. Force Majeure

Eshopify India shall not be responsible for delays or failure to perform its obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Pandemics

  • Strikes

  • Transportation disruptions

  • Government actions

  • Civil disturbances

  • War or similar events

  • Major technical failures

  • Internet or telecommunications disruptions

This provision applies to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms may be subject to the jurisdiction of the competent courts located in Navsari, Gujarat, India.

Nothing in this clause limits any statutory rights or remedies available to consumers under applicable Indian law.

17. Changes to These Terms

Eshopify India reserves the right to modify or update these Terms & Conditions from time to time.

Any changes will become effective upon publication on our website unless otherwise stated.

The updated version will include a revised effective date where appropriate.

Your continued use of the website after the revised Terms are published may constitute acceptance of the updated Terms to the extent permitted by applicable law.

18. Contact Information

For questions, concerns, or assistance regarding these Terms, please contact:

Eshopify India
Operated by VD Enterprises

Website: www.eshopifyindia.com
Email: indiaeshopify@gmail.com
Phone: +91 90331 84284

Business Address:

1st Floor, Deurban Cafe,
Eru Char Rasta,
Abrama-Dandi Road,
Opposite Chamunda Kitchen Point,
Navsari – 396450,
Gujarat, India.

19. Grievance Officer

For complaints relating to orders, website use, or these Terms & Conditions, you may contact our Grievance Officer:

Name: Viral Patel
Designation: Grievance Officer
Email: viraldigitech@gmail.com
Phone: +91 90331 84284

We will make reasonable efforts to acknowledge and address genuine complaints in accordance with applicable Indian legal requirements and our internal grievance-handling process.

Eshopify India
Operated by VD Enterprises

Thank you for choosing Eshopify India.

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