Payment Policy
Effective Date: 31 July 2026
1. Introduction
Welcome to Eshopify India, operated by VD Enterprises.
This Payment Policy explains the payment methods, payment processing, pricing, verification, refunds, and security practices applicable to purchases made through www.eshopifyindia.com.
By placing an order on our website, you agree to this Payment Policy.
2. Accepted Payment Methods
Eshopify India may offer one or more of the following payment methods depending on product availability, delivery location, and payment partner support:
UPI
Credit Cards
Debit Cards
Net Banking
Mobile Wallets
Cash on Delivery (COD) (Available on selected products and locations only)
Available payment options will be displayed during checkout.
3. Payment Security
Your payment security is extremely important to us.
All online payments are processed through trusted third-party payment gateway providers using industry-standard encryption and security technologies.
Eshopify India does not store:
Credit Card Number
Debit Card Number
CVV
ATM PIN
UPI PIN
Internet Banking Password
OTP
Customers should never share confidential banking information with anyone claiming to represent Eshopify India.
4. Pricing
All product prices displayed on the website are shown in Indian Rupees (INR).
Prices are subject to change without prior notice.
In the event of a pricing error, Eshopify India reserves the right to cancel or modify the order before dispatch. If payment has already been received for a cancelled order, the applicable amount will be refunded.
5. Taxes
As you have informed us that Eshopify India is currently not GST registered, prices displayed on the website are provided accordingly.
If your business becomes registered under applicable tax laws in the future, pricing and tax disclosures may be updated as required.
6. Order Confirmation
An order is considered confirmed only after:
Successful payment authorization (for prepaid orders),
Order verification, and
Acceptance by Eshopify India.
An order confirmation email or SMS may be sent after successful order placement.
7. Payment Verification
To protect customers and prevent fraudulent transactions, Eshopify India reserves the right to verify payment information before processing an order.
Additional verification may be requested in certain circumstances.
8. Failed Transactions
If your payment fails:
The amount may not be debited, or
The amount may be temporarily held by your bank.
In such cases:
Please wait for confirmation from your bank or payment provider.
If the amount is debited but the order is not confirmed, contact your bank first and then contact Eshopify India with the transaction details.
9. Refunds
Approved refunds will generally be processed to the original payment method used for the purchase.
Refund processing times vary depending on your payment provider, bank, or card issuer.
For complete details, please refer to our Return & Refund Policy.
10. Cash on Delivery (COD)
Cash on Delivery may be available for selected products and locations.
Eshopify India reserves the right to:
Disable COD for certain PIN codes.
Disable COD during promotional campaigns.
Disable COD for high-value orders.
Refuse COD orders where previous COD orders have been repeatedly refused or cancelled.
Customers are requested to keep the exact payable amount ready, where possible, to facilitate smooth delivery.
11. Fraud Prevention
To protect our customers and business, Eshopify India actively monitors transactions for suspected fraud.
Orders may be cancelled or held for verification if:
False customer information is provided.
Unauthorized payment methods are suspected.
Suspicious transaction patterns are detected.
Multiple failed payment attempts occur.
Misuse of promotional offers is identified.
We reserve the right to refuse service or cancel orders where fraudulent activity is reasonably suspected.
12. Chargebacks
Customers are encouraged to contact Eshopify India before initiating a payment dispute or chargeback with their bank.
Fraudulent or abusive chargebacks may result in suspension of customer accounts, refusal of future orders, or other appropriate action.
Nothing in this section limits any legal rights available to consumers under applicable law.
13. Payment Disputes
If you believe there has been an error with your payment, please contact our Customer Support team promptly with:
Order Number
Transaction ID
Payment Date
Payment Method
Amount Paid
Description of the Issue
We will make reasonable efforts to investigate and resolve genuine payment-related concerns.
14. Customer Responsibilities
Customers are responsible for ensuring that:
Payment details are entered correctly.
Sufficient funds or credit are available.
Payment credentials remain confidential.
OTPs and banking passwords are not shared with any third party.
Eshopify India will never ask for your banking PIN, CVV, OTP, or password.
15. Contact Us
For payment-related questions or assistance, please contact:
Eshopify India
Operated by VD Enterprises
Website: www.eshopifyindia.com
Customer Support Email: indiaeshopify@gmail.com
Phone: +91 90331 84284
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
Business Address:
1st Floor, Deurban Cafe,
Eru Char Rasta,
Abrama-Dandi Road,
Opposite Chamunda Kitchen Point,
Navsari – 396450,
Gujarat, India.
16. Grievance Officer
If your payment-related concern is not resolved through our customer support team, you may contact our Grievance Officer.
Name: Viral Patel
Email: viraldigitech@gmail.com
Phone: +91 90331 84284
We will review genuine payment-related grievances in accordance with our internal procedures and applicable legal requirements.
17. Changes to This Policy
Eshopify India reserves the right to modify this Payment Policy at any time.
Updated versions will be published on our website with a revised effective date. Continued use of our website after such updates constitutes acceptance of the revised Payment Policy.
