Track Your Order
Effective Date: 31 July 2026
Welcome to Eshopify India Order Tracking
Thank you for shopping with Eshopify India, operated by VD Enterprises.
We understand that once you’ve placed your order, you’ll want to know exactly where it is. This page explains how you can track your order and what each order status means.
How to Track Your Order
Once your order has been dispatched, you will receive:
Order Confirmation Email
Shipping Confirmation Email/SMS (where applicable)
Courier Partner Name
Tracking Number (AWB Number)
Tracking Link
You can use the tracking number on the courier partner’s website to view the latest delivery status.
Order Status Explained
Order Placed
Your order has been successfully received.
Order Confirmed
Your payment (if applicable) has been verified, and your order has been accepted for processing.
Processing
Our team is preparing your order for shipment.
Packed
Your order has been packed and is ready for dispatch.
Shipped
Your package has been handed over to our courier partner.
In Transit
Your shipment is on its way to your delivery address.
Out for Delivery
Your order is with the delivery executive and is expected to be delivered soon.
Delivered
Your order has been successfully delivered.
Cancelled
Your order has been cancelled in accordance with our Cancellation Policy.
Returned
Your shipment has been returned to us due to unsuccessful delivery or other verified reasons.
Estimated Delivery Time
After dispatch, estimated delivery timelines are:
Gujarat: 3–5 Business Days
Rest of India: 4–8 Business Days
Delivery timelines are estimates and may vary depending on location, weather conditions, courier operations, public holidays, or other unforeseen circumstances.
Unable to Track Your Order?
Tracking information may take 24–48 hours to become active after your order has been dispatched.
If your tracking information is not updating after this period, please contact our Customer Support team.
Common Reasons for Delivery Delays
Your order may be delayed due to:
Bad weather conditions
Public holidays
High order volumes
Courier operational delays
Remote delivery locations
Incorrect shipping address
Customer unavailable during delivery attempts
Force majeure events
We appreciate your patience in such situations.
If Your Order Is Marked as Delivered but Not Received
If your tracking shows “Delivered” but you have not received your package:
Check with your family members, neighbours, or security personnel.
Verify the delivery address provided during checkout.
Contact the courier partner (if details are available).
Contact Eshopify India within 24 hours of the delivery update.
We will coordinate with the courier partner to investigate the matter.
Incorrect or Damaged Orders
If you receive:
A damaged product
A defective product
A wrong product
Missing items
please report the issue within 24 hours of delivery.
You must provide:
Order Number
Complete unboxing video
Clear photographs
Description of the issue
Claims submitted without the required evidence may not be approved.
Need Assistance?
If you have any questions regarding your order or shipment, please contact us.
Eshopify India
Operated by VD Enterprises
Website: www.eshopifyindia.com
Customer Support Email: indiaeshopify@gmail.com
Phone: +91 90331 84284
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
Business Address:
1st Floor, Deurban Cafe,
Eru Char Rasta,
Abrama-Dandi Road,
Opposite Chamunda Kitchen Point,
Navsari – 396450,
Gujarat, India.
Grievance Officer
If your shipment-related concern is not resolved through our customer support team, you may contact our Grievance Officer.
Name: Viral Patel
Email: viraldigitech@gmail.com
Phone: +91 90331 84284
We will make reasonable efforts to investigate and resolve genuine shipment-related grievances in accordance with applicable Indian laws.
Thank You
Thank you for choosing Eshopify India.
We are committed to providing a reliable, transparent, and hassle-free shopping experience. We appreciate your trust and look forward to serving you again.
