Privacy Policy
Effective Date: 31 July 2026
1. Introduction
Welcome to Eshopify India, operated by VD Enterprises (“Eshopify India”, “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal data when you visit www.eshopifyindia.com, place an order, create an account, contact customer support, or otherwise interact with our services.
This Privacy Policy is intended to align with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (where applicable), and the Consumer Protection (E-Commerce) Rules, 2020.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on your interaction with our website, we may collect the following categories of information:
Personal Information
Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
Postal Code
City
State
Country
Order Information
Order Number
Products Purchased
Order History
Payment Status
Delivery Details
Return or Refund Requests
Account Information
When you create an account, we may collect:
Username
Password (stored securely in encrypted form)
Saved Addresses
Wishlist
Shopping Preferences
Payment Information
Payments are processed through secure third-party payment service providers.
We do not store your complete debit card, credit card, UPI PIN, CVV, internet banking credentials, or other confidential payment information on our servers.
Technical Information
We may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies
Login Date & Time
Pages Visited
Referral Source
3. How We Use Your Information
We use your information to:
Process and deliver your orders.
Verify transactions.
Provide customer support.
Manage returns and refunds.
Send order confirmations and shipping updates.
Improve our website and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Respond to customer inquiries.
Send promotional offers where permitted or where you have opted in.
4. Legal Basis for Processing
We process personal information where necessary to:
Fulfil your purchase and deliver products.
Provide customer support.
Meet legal and regulatory obligations.
Protect against fraud and misuse.
Improve our services.
Communicate with you regarding your orders or account.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
Keep you signed in.
Remember your preferences.
Improve website functionality.
Analyze website traffic.
Enhance your shopping experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. Sharing of Information
We do not sell your personal information.
Your information may be shared only with trusted service providers where necessary, including:
Courier and logistics partners
Payment gateway providers
Technology and hosting providers
Customer support providers
Government or regulatory authorities where required by law
All such sharing is limited to what is reasonably necessary for the intended purpose.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We encourage users to maintain the confidentiality of their account credentials.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfil orders.
Maintain transaction records.
Resolve disputes.
Comply with legal, tax, accounting, and regulatory requirements.
When personal information is no longer required, we will securely delete or anonymize it, subject to applicable legal obligations.
9. Your Rights
Subject to applicable law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Update your account details.
Request deletion of personal data, where legally permissible.
Withdraw consent for certain processing activities.
Raise concerns regarding the handling of your personal information.
Requests may be submitted using the contact details provided below.
10. Marketing Communications
If you subscribe to newsletters or promotional communications, we may send updates regarding products, offers, or services.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us.
11. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate authorization.
12. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. Users are encouraged to review the privacy policies of any third-party services they access.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will be published on this page with a revised “Effective Date.” Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Eshopify India
Operated by VD Enterprises
Website: www.eshopifyindia.com
Customer Support Email: indiaeshopify@gmail.com
Phone: +91 90331 84284
Business Address:
1st Floor, Deurban Cafe,
Eru Char Rasta,
Abrama-Dandi Road,
Opposite Chamunda Kitchen Point,
Navsari – 396450,
Gujarat, India.
15. Grievance Officer
In accordance with applicable Indian laws, you may contact our Grievance Officer regarding privacy-related concerns.
Name: Viral Patel
Email: viraldigitech@gmail.com
Phone: +91 90331 84284
We aim to acknowledge and address genuine privacy-related complaints within a reasonable timeframe in accordance with applicable legal requirements.
